These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and the operator of Fortune Tap Mahjong ("we," "us," "our," or the "Company"). By downloading, installing, accessing, or using the Application, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any provision of these Terms, you must immediately cease all use of the Application and delete it from your device.
Article I — Definitions
1.1 "Application" shall mean Fortune Tap Mahjong, the mobile mahjong tile-matching game developed and distributed by the Company.
1.2 "Company" shall mean the entity that operates Fortune Tap Mahjong, referred to throughout as "we," "us," or "our."
1.3 "Account" shall mean a unique user profile created to access personalized game features, save mahjong progress, and manage preferences.
1.4 "Virtual Assets" shall mean in‑application currency, power‑ups, hints, boosters, or any digital items that have no real‑world monetary value and are not legal tender.
1.5 "User Content" shall mean any messages, feedback, bug reports, suggestions, or other material that you submit or upload within the Application.
1.6 "Device" shall mean any smartphone, tablet, computer, or other hardware used to access or operate the Application.
1.7 "You" / "User" shall mean the individual who downloads, installs, or otherwise accesses Fortune Tap Mahjong.
Article II — Eligibility and Age Restrictions
2.1 Users must be at least thirteen (13) years of age to download, access, or use Fortune Tap Mahjong. By using the Application, you represent and warrant that you meet this minimum age requirement.
2.2 If you are between the ages of 13 and the legal age of majority in your country of residence, you affirm that your parent or legal guardian has reviewed and consented to these Terms on your behalf.
2.3 The Company reserves the right to request proof of age at any time. In the event that a User is found to be under the applicable age threshold, the Company may immediately terminate the User's Account and delete all associated Personal Data.
Parental Notification: If you are a parent or legal guardian and become aware that your child under the age of 13 has provided Personal Data to us or created an Account, please contact creativesoftbangladesh@gmail.com immediately. We will delete all such data promptly upon verification.
Article III — Account Registration and Security Obligations
3.1 Certain features of Fortune Tap Mahjong, including progress synchronization, reward eligibility, and leaderboard participation, may require the creation of an Account. You are solely responsible for:
(a) Maintaining the confidentiality and security of your login credentials (username, password, or linked social authentication);
(b) All activities that occur under your Account, whether or not such activities were authorized by you;
(c) Notifying the Company immediately of any actual or suspected unauthorized use of your Account or any other security breach; and
(d) Providing accurate, current, and complete information during the registration process and promptly updating such information to maintain its accuracy.
3.2 The Company reserves the right, in its sole discretion, to suspend, disable, or terminate any Account (i) that violates these Terms; (ii) that is used for fraudulent, abusive, or illegal activities; or (iii) where the Company is required to do so by applicable law or regulatory directive.
3.3 Users may delete their Account at any time by accessing in‑app settings or by submitting a written request to
creativesoftbangladesh@gmail.com. Upon closure, all progress, Virtual Assets, and associated data will be permanently deleted subject to Article VIII (Data Retention).
Article IV — Limited License to Use the Application
4.1 Subject to your strict compliance with these Terms, the Company grants you a personal, non‑exclusive, non‑transferable, non‑sublicensable, revocable, limited license to install and use Fortune Tap Mahjong on devices that you own or control, solely for your personal, non‑commercial entertainment purposes.
4.2 This license does not transfer any ownership rights in the Application, its content, any Virtual Assets, or any associated intellectual property to you. The Company and its licensors retain all right, title, and interest in and to the Application, including all updates, modifications, and derivative works.
4.3 The license granted herein does not convey any right to:
(a) Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Application;
(b) Copy, modify, adapt, translate, or create derivative works based on the Application;
(c) Rent, lease, lend, sell, sublicense, assign, distribute, or otherwise commercially exploit the Application; or
(d) Remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed within the Application.
4.4 Any use of the Application outside the express scope of this license is strictly prohibited and constitutes a material breach of these Terms.
Article V — Prohibited Conduct
5.1 In the interest of maintaining a fair, enjoyable, and secure environment for all Users, you agree not to engage in any of the following prohibited activities:
Cheating & Technical Exploits
- Using cheats, hacks, mods, bots, automation software, or third‑party tools to gain an unfair gameplay advantage;
- Exploiting bugs, glitches, or unintended game mechanics;
- Manipulating Application data, memory values, or network traffic;
- Creating or using unauthorized third‑party software that interacts with the Application.
Harassment & Disruptive Behavior
- Bullying, threatening, impersonating, or harassing other Users;
- Posting or transmitting offensive, hateful, discriminatory, or sexually explicit content;
- Sharing any other User's personal information without prior written consent.
Commercial & Illegal Use
- Selling, trading, or transferring Virtual Assets for real money outside of authorized in‑app mechanisms;
- Using the Application for unauthorized advertising, data scraping, or web crawling;
- Engaging in any form of real‑money gambling through the Application;
- Violating any applicable local, national, or international law.
System Disruption & Malware
- Interfering with or disrupting the Company's servers, networks, or the Application's infrastructure;
- Distributing, uploading, or transmitting any virus, worm, Trojan horse, or other malicious code;
- Performing any action that imposes an unreasonable or disproportionate load on the Company's infrastructure.
5.2 Violations of this Article V may result, at the Company's sole discretion, in any of the following consequences: warnings; temporary suspension of access; permanent termination of Account; forfeiture of all Virtual Assets held in the Account; and, in serious cases, reporting to applicable law enforcement authorities.
Article VI — Virtual Assets and Real‑Money Withdrawals
6.1 Fortune Tap Mahjong may include in‑game currency, hints, power‑ups, or other digital items collectively referred to as "Virtual Assets." You acknowledge and agree that:
(a) Virtual Assets have no real‑world monetary value and are not legal tender, currency, or property of any kind;
(b) You are granted a limited, revocable, non‑transferable license to use Virtual Assets within the Application; you do not "own" Virtual Assets in any traditional property sense;
(c) Virtual Assets may not be exchanged for real money, goods, services, or other consideration except through the Company's official withdrawal mechanisms (PayPal payouts), where explicitly offered as part of a specific promotion or feature;
(d) The Company reserves the right, in its sole discretion, to modify, adjust, limit, or retire any Virtual Assets, whether generally available or earned through gameplay, upon reasonable notice to Users;
(e) Upon termination of your Account for violation of these Terms, all Virtual Assets in your possession shall be immediately forfeited without any right to compensation or reimbursement.
6.2 Real‑Money Withdrawals (PayPal). Certain gameplay milestones may qualify you for withdrawal of earned rewards to a valid PayPal account. The following conditions apply:
(a) All withdrawal requests are subject to verification, minimum threshold amounts, and anti‑fraud checks;
(b) Once processed, withdrawals are final and non‑refundable, except as required by applicable consumer protection law;
(c) The Company may delay, deny, or reverse withdrawal requests if it suspects, in its good faith judgment, any form of abuse, fraud, cheating, manipulation, or violation of these Terms;
(d) You are solely responsible for any taxes, fees, or other charges imposed by your jurisdiction in connection with withdrawals.
Article VII — User Content and Feedback
7.1 Any messages, bug reports, suggestions, feature requests, or other content you submit within Fortune Tap Mahjong ("User Content") remains your sole responsibility. You warrant that:
(a) You own all rights in the User Content or possess lawful permission to submit it; and
(b) The User Content does not violate any applicable law, regulation, or third‑party right (including intellectual property, privacy, and publicity rights).
7.2 By submitting User Content, you grant the Company a worldwide, royalty‑free, perpetual, irrevocable, non‑exclusive, sublicensable license to host, store, modify, reproduce, display, perform, adapt, and distribute such User Content for the purpose of operating, improving, analyzing, and promoting the Application.
7.3 The Company reserves the right, in its sole discretion and without prior notice, to remove, delete, or refuse to display any User Content that it believes violates these Terms or is otherwise objectionable.
Article VIII — Intellectual Property Rights
8.1 All rights, title, and interest in and to Fortune Tap Mahjong — including without limitation all software, source code, object code, graphics, animations, sound effects, music, character designs, mahjong tile artwork, brand assets, logos, and trademarks — are owned by the Company or its licensors and are protected by international copyright, trademark, patent, and trade secret laws.
8.2 These Terms do not convey to you any intellectual property rights in the Application, except for the limited license expressly set forth in Article IV.
8.3 Any unauthorized use, reproduction, distribution, or creation of derivative works based on the Application (including any portion thereof) is strictly prohibited and may result in civil and criminal penalties.
Article IX — Disclaimer of Warranties
9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FORTUNE TAP MAHJONG IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
(a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT;
(b) WARRANTIES THAT THE APPLICATION WILL OPERATE UNINTERRUPTED, SECURELY, OR WITHOUT ERROR;
(c) WARRANTIES THAT ANY DEFECTS, BUGS, OR GLITCHES WILL BE CORRECTED; AND
(d) WARRANTIES THAT THE APPLICATION IS FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS.
9.2 Some jurisdictions do not permit the exclusion of certain warranties. In such jurisdictions, the above disclaimers shall apply to the fullest extent permitted by law.
Article X — Limitation of Liability
10.1 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, LOSS OF DATA, SERVICE INTERRUPTION, LOSS OF VIRTUAL ASSETS, OR DAMAGES RESULTING FROM INACCURACY OF INFORMATION) ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE APPLICATION, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 THE COMPANY'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY (IF ANY) DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED UNITED STATES DOLLARS ($100.00), WHICHEVER IS GREATER.
10.3 Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by local law.
Article XI — Indemnification
11.1 You agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
(a) Your use of the Application in violation of these Terms;
(b) Your User Content;
(c) Your violation of any applicable law, regulation, or third‑party right; or
(d) Any fraud, willful misconduct, or gross negligence committed by you.
Article XII — Suspension and Termination
12.1 These Terms shall remain in full force and effect while you use the Application. You may terminate these Terms at any time by deleting Fortune Tap Mahjong from all of your devices and ceasing all use of the Service.
12.2 The Company may suspend or terminate your access to the Application, in whole or in part, without prior notice, if:
(a) You materially breach any provision of these Terms and, where the breach is curable, fail to cure such breach within seven (7) days of receiving written notice; provided, however, that breaches related to cheating, harassment, or illegal conduct may be subject to immediate termination without cure period;
(b) The Company is required to do so by applicable law, regulation, or governmental authority; or
(c) The Company decides to discontinue the Application or a major feature thereof (in which case reasonable advance notice shall be provided where feasible).
12.3 Upon termination of these Terms, all rights granted to you under these Terms shall immediately cease, and you must delete all copies of the Application from your devices. Provisions that by their nature should survive termination (including Articles VII, VIII, IX, X, XI, XIV, XV, and XVII) shall survive any termination or expiration of these Terms.
Article XIII — Governing Law and Dispute Resolution
13.1 These Terms and any dispute arising out of or relating to these Terms or your use of the Application shall be governed by the laws of Kenya, without regard to its conflict‑of‑law principles. For Users located outside Kenya, any mandatory local consumer protection laws that cannot be contractually waived shall continue to apply.
13.2 Informal Resolution. Before filing any formal legal proceeding, you agree to contact the Company's support team at
creativesoftbangladesh@gmail.com and attempt to resolve the dispute informally. The Company will make a good faith effort to resolve the dispute within thirty (30) days of receiving such notice.
13.3 Binding Arbitration. If the parties are unable to resolve the dispute informally, you and the Company agree to resolve any and all claims through binding individual arbitration, except that either party may bring an individual action in small claims court (provided the claim qualifies) or seek injunctive relief in court solely to protect its intellectual property rights.
(a) The arbitration shall be conducted in English, in Nairobi, Kenya (or by remote means at the parties' election), under the rules of the Nairobi Centre for International Arbitration (NCIA).
(b) You and the Company each waive the right to participate in a class action, class arbitration, or other representative proceeding.
(c) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
Article XIV — Force Majeure
14.1 The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, without limitation, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, shortages of transportation facilities, fuel, energy, labor, or materials.
Article XV — Modifications to the Application
15.1 The Company continuously evolves Fortune Tap Mahjong. The Company reserves the right to modify, suspend, or discontinue any part of the Application, including without limitation features, functionality, Virtual Assets, or the entire Application, with or without notice.
15.2 The Company shall not be liable for any loss of progress, Virtual Assets, user data, or other harm resulting from necessary updates, bug fixes, security patches, feature deprecations, or legal compliance measures.
Article XVI — Amendments to These Terms
16.1 The Company may amend these Terms from time to time. The amended Terms will be posted at the same URL, and the "Effective Date" at the top of this document will be updated accordingly.
16.2 For material amendments that substantially affect your rights or obligations, the Company will provide notice via email to the address associated with your Account and/or through a prominent in‑app notice at least seven (7) calendar days before the amendments take effect.
16.3 Your continued use of the Application after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to the amended Terms, you must stop using the Application and delete it from all devices prior to the effective date.
Article XVII — General Provisions
17.1 Severability. If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.
17.2 No Waiver. The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision, nor shall any single or partial exercise of any right preclude any further exercise thereof.
17.3 Assignment. You may not assign, delegate, or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may assign these Terms, in whole or in part, without your consent in connection with a merger, acquisition, reorganization, or sale of assets.
17.4 Entire Agreement. These Terms, together with the Company's Privacy Policy (which is incorporated herein by reference), constitute the entire agreement between you and the Company with respect to the Application and supersede all prior or contemporaneous agreements, representations, or understandings, whether written or oral.
Article XVIII — Contact Information and Notices
18.1 All questions, complaints, notices, or requests regarding these Terms should be directed to the Company through the following channels:
(b) In‑Application Support: Settings → Help & Support.
18.2 The Company shall endeavor to respond to all inquiries within forty‑eight (48) hours of receipt. Notices from the Company to you shall be deemed effective when sent to the email address associated with your Account or when posted as an in‑app notification.